Pulse
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IT consulting and cybersecurity · Barcelona

Every company has its own way forward. Ours is understanding yours.

IT support, 24/7 SOC and cloud managed by specialists and AI agents for organisations of 50 to 2,000 employees.

  • 24/7 SOC-Helpdesk
  • Cybersecurity
  • Infrastructure and Cloud
  • Software Development
  • Digital Workplace
  • AI Automation

Technologies we work with every day

  • Microsoft
  • Google Cloud
  • AWS
  • VMware
  • IBM
  • Sophos
  • Fortinet
  • Barracuda
  • HP
  • Adobe
Services

Six service lines, one way of working

Each service stands on its own, but is designed with the others in mind. That avoids patches that end up costing double.

Why Digitaldesk

Four reasons our clients stop worrying about their IT

We do not sell hours or licences: we build a technology backbone that withstands growth and is measured with data.

Resilience

Architectures with no single point of failure and recovery that is tested, not just documented.

Automation

We remove repetitive work so the human team can decide what actually matters.

Scalability

The technical foundation grows with the business instead of being rebuilt every two years.

Data sovereignty

Real control over where information lives and who can access it.

Metrics

Boost your efficiency

Data from our real operations, not from a mock-up.

5,820

Incidents resolved

In 2025 alone, thousands of technical incidents managed and resolved for our clients.

99.5%

Average SLA

Service level agreements measured month by month, with response times committed in writing.

194

Automated services

Real 2026 figure, not a projection: 194 fully automated processes powered by AI already running today.

314

Managed servers

Administration of hundreds of critical servers with maximum availability.

Partners

Backed by first-class partners

We integrate the best technologies on the market —Microsoft, Google Cloud, AWS, VMware, IBM, Sophos, Fortinet and Barracuda, among others— to deliver robust platforms and certified components.

See all services

AI automation

AI in production with data sovereignty

We deploy AI agents where they genuinely save hours: alert triage, internal support and workflows with human validation at critical points.

  • Agents that learn from your operations and adapt to new scenarios.
  • Models running on your own infrastructure when data cannot leave.
  • Automated playbooks and responses in security and support.
  • Continuous evaluation of quality and cost per use.

See AI automation

Automation with AI agents
SOC-Helpdesk

Your operation covered 24/7, by analysts and AI

Analysts and AI agents on the same team: AI absorbs first-tier triage and repetitive alerts, and people step in when a decision has to be made. Support, incidents and SOC as a service in one continuous operation.

See the SOC-Helpdesk 24/7 service

News

Latest news

The latest security news, explained in two minutes.

See all news

Frequently asked questions

What clients usually ask us before starting

What size of company do you work with?
We work with organisations of 50 to 2,000 employees that need a serious technology foundation without building a full in-house department.
Do you replace our IT team?
Usually not: we strengthen it. We bring architecture, specialists and operations where the internal team cannot reach or should not have to.
How does a project start?
With a free technical audit. You get a diagnosis, prioritised risks and a phased proposal. No strings attached.
How long does a cloud migration take?
It depends on the volume and the number of systems: we measure it in the assessment and agree the waves with you.
Do you protect our data?
Yes. Data is processed under the client’s control and we work to ENS and ISO 27001 criteria from the design stage.
Do you sign service level agreements?
Yes, with response and recovery times committed in writing and measured continuously.
What is a SOC as a service?
It is our security operations centre: 24/7 monitoring, detection and response with certified analysts and SIEM, SOAR, EDR/MDR, NDR and CTI technology, without you having to build the team or the infrastructure.
How do you approach AI automation?
We start with measurable processes (support, security, repetitive tasks), deploy agents with human validation at critical points and evaluate quality and cost continuously.
Let’s start

Request your free technical audit

We analyse your current environment and come back with a clear diagnosis: what is at risk, what can be automated and where to start.

  • No cost and no further commitment.
  • Report with prioritised risks and a phased estimate.
  • Reviewed by a senior architect, not a salesperson.

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